Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can address slow garage door movement the same day you call. Slow movement is often caused by issues we can diagnose quickly, such as worn rollers, lack of lubrication, or track misalignment. We carry common parts on our service trucks, so repairs are typically completed in a single visit.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors including worn or damaged rollers, lack of proper lubrication, track misalignment, weakening springs, motor problems, weather seal friction, and obstructions in the tracks.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations, including aluminum doors. Our financing options include 0% interest plans for qualified buyers, low monthly payment options, and quick approval.

Question 4

How long does a typical garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours for a single door and 5-7 hours for a double door. This includes removing the old door, installing the new door, setting up the opener, and testing everything.

Question 5

What brands of garage doors do you install and service?

Accepted Answer

We install and service all major garage door brands, including Amarr, Clopay, Wayne Dalton, Overhead Door, CHI, Raynor, and Martin.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once a year. Annual service helps prevent unexpected breakdowns, extends the life of your door and opener, and ensures safe operation.

Question 7

Are your technicians licensed and insured?

Accepted Answer

Yes, absolutely. Plainfield Garage Doors is fully licensed, bonded, and insured in Connecticut. All technicians undergo background checks and are IDA certified.

Question 8

What should I do if my garage door won't open?

Accepted Answer

If your garage door won't open, check the power supply, test the wall button, check safety sensors, look for obstructions, and try the emergency release. If it still won't open, call us for emergency service.

Question 9

Do you offer emergency garage door service?

Accepted Answer

Yes, we offer 24/7 emergency garage door service throughout Eastern Connecticut. Our emergency technicians carry fully stocked trucks and can handle most repairs on the spot.

Question 10

What is included in your warranty?

Accepted Answer

We offer a 3-year warranty on all labor. New garage doors come with manufacturer warranties. We stand behind our work with a satisfaction guarantee.

Frequently Asked Questions

Still Have Questions?